A leading provider of Internet gambling products is looking to recruit a Scandinavian Account Manager. You will have direct responsibility for liaising with partners to promote white label gaming products. As an integral part of the sales and marketing team reporting to the Commercial Director you will focus on helping the partners understand how to promote and market their gaming product into their user base to maximize revenues for the both parties. Your responsibilities will include the following: Devising marketing strategy for each partner individually based on products and target audience; Working with partner on branding and design requirements; Working with design and technology to build products to clients specifications; Working with partner’s tech team to get products live; Planing launch strategy with partner; Planing ongoing marketing and promotion strategy; Holding regular meeting with partners to report on results and plan upcoming promotions and marketing; Supplying partners with banners, editorial content, HTML templates and any other creative they may need to promote the products into their user base; Working with CRM manager and design team to ensure regular promotion and marketing into acquired user base; Reporting internally on success of each partner and supply partner with monthly reports. It is essential that you have the following skills/capabilities: A minimum of 2-3 years of marketing and/or account management experience within the online/new media environment preferably for consumer focused online sites; A minimum of two Scandinavian languages (Swedish, Danish and Norwegian), both written and spoken.
Experience within the online gaming sector is preferred but not essential. You must have a good track record of successful development of client relationships with improved financial performance. You should be self motivated and target driven and have strong interpersonal and communication skills who enjoys a client facing role. In addition you should be able to display strong presentation skills with a decisive manner and the ability to instill confidence in both customers and colleagues. Furthermore you should have tenacity and be target orientated to ensure that all work is completed to schedule maintaining focus when under pressure.
The ability to think both analytically and creatively and always seek to identify solutions rather than problems will definitely be to your advantage and you should be an enthusiastic team player. As a person you should be proactive, a self-starter so as to be able to proactively manage and prioritize own activities accordingly to changing priorities. You should also be highly attentive to detail, a natural finisher, and able to complete multiple projects to the highest level of quality. A multi-tasker able to juggle several complex tasks concurrently. You should have the ability to deal with customers from junior to MD level. If interested, please apply online at www.wemploy.com
A new position has arisen in our clients busy accounts department based in Gibraltar. Ideally you will have Sage experience but it is preferred but not necessary. Please call Wemploy on 902 021 200 or www.wemploy.com to apply on line for this position.
An online gaming company here in Gibraltar are seeking a System Support Manager. The role will be leading the supporting the team. You will be required to manage and mentor staff within the support team. In addition you will be required to; Identify and react to production incidents affecting or caused by applications, systems, and or IT equipment undertaking root cause analysis and debugging to resolve issues where possible. For more serious problems, work with 3rd party specialists and vendors to determine fixes. Act upon requests for service from IT and the business. The successful candidate must be ITIL practitioner certified (support and restore). 3+ year’s technical/support team management experience. This role requires 5 years experience in the field of IT support management ideally within a high volume financial transaction environment. Proven working systems experience/knowledge of Solaris, Oracle, Apache, Windows 2003, IIS, MS-SQL Server and Linux/Unix is essential. Experience with Cisco VoIP solutions, and SOE desktop build, deployment and support management. While desirable would be to have Prince2 Foundation and Project Management experience. Our client is offering a generous salary subject to experience. If you feel you would be suitable for the System Support Manager position in Gibraltar, please apply online www.wemploy.com
An exciting opportunity has arisen to work with a leading gaming company in Gibraltar, who is expanding its operation. An Affiliate Assistant is required to develop, manage and grow targeted accounts in a worldwide affiliate programme for sportsbook, bingo, casino, games and poker. Your role will be to develop the clients affiliate accounts and optimising their performance based on revenue and new business. In addition you will be responsible for activating new affiliates and re-activating lapsed affiliates. The successful candidate is required to have experience of the affiliate business, preferably within a gambling environment. Have a strong analytical and reporting skill. You will be required to work flexible hours. Our client is offering a generous salary subject to experience. If you feel you would be suitable for the Affiliate Assistant here in Gibraltar, please apply online www.wemploy.com or call 00350 40078.
A leading gaming operator is expanding its Gibraltar operation and requires a Deputy Head of Operations to help manage its substantial Bingo, Casino, Games, Poker and Sportsbetting business. You will be responsible for assisting in developing and implementing operational strategies. Lead, manage, develop and analyse Sportsbetting, Bingo, Casino, Games, Poker and Affiliate operations. Ensuring operations comply with government regulations and legal requirements. The successful candidate is required to have a minimum of three years senior management experience in an online gambling environment. Our client is offering an attractive salary. Call 00350 200 40078 or apply on line www.wemploy.com
An opportunity has arisen with one of the UK’s leading bookmakers as it expands its Gibraltar operation. A Trading Risk Controller is required to liaise with the Trading team in order to ensure a competitive pricing policy is pursued whilst minimising the risk to the company. Your responsibilities will include, liaising and assist when required with the Trading team on odds, limits, liabilities and risk. Ensure pricing is competitive and accurate at all times. Assist with monitoring clients and bet limits. Develop and update databases that will assist with trading/compilation. Monitor markets and react accordingly to market movements. You must have a minimum of three years experience in a trading/risk control environment. You will be required to work flexible hours. An attractive salary is offered, if you feel this job is for you apply on line www.wemploy.com
One of the industries leading on line gaming companies currently have opportunities for customer service professionals to work from their state of the art and very busy call centre in Gibraltar. They currently have an opportunity for a native speaking Greek individual who also has an excellent command of English. If successful in your application, you will be the main point of contact for the Greek customers and will provide a high level of customer service and help either via the telephone or e-mail and will help resolve any issues and questions customers have in regard to the companies services and products. The successful applicant will be well educated and have previous experience working within a busy call centre environment and additionally will also need to be fully computer literate. This challenging opportunity would suit an individual who enjoys working in a fast paced environment and has an interest in sport and gaming. This role will involve working a shift pattern so applicants must be flexible in their approach to working hours. This is an excellent opportunity to secure a rewarding career in the ever growing and exciting world of on-line gaming. Please apply on line www.wemploy.com
This position is based with the marketing department for this busy gaming company based in Gibraltar. You will be involved in helping to implement CRM plans and analyse the effectiveness of all CRM activity. This will involve activating, retaining and reactivating lapsed customers and improve overall customer experience and leading to an increase in the lifetime value of a customer. You will also be involved in email marketing and data and campaign analysis. You will also be liaising with suppliers to ensure all CRM activity is delivered within budget and within agreed timescales and liaise with other internal teams on all CRM activity. In order to secure this position you must be proactive, enthusiastic and eager to learn and develop marketing skills. You must be a graduate ideally with a marketing or business qualification or a minimum of 3 to 5 years experience in a marketing role. Good time management, organisational, analytical skills are a must and overall a general interest in betting and or gaming
This small but well respected on-line gaming company is branching out into the field of sports betting. It would like you to help with the progression into this. You need to have a passion for sports and an exposure to how the betting system works. It is not necessary for you to have previous on-line experience but this would be an advantage. The most valuable commodity you will have is your passion and understanding of sports. You need to be able to think on your feet and be a good decision maker.
In return you will be offered a competitive salary and a chance to progress within a forward thinking company.
This leading force in on-line casino, poker and sports betting has created an opportunity for you to join it´s management team. You will have responsibility for the day-to-day operation of the site, largely from Gibraltar. As Head of Poker Management you will provide a focus and a discipline to the Gibraltar-based team of Poker Managers, in the monitoring and delivery of Key Performance Indicators.
This involves:
Cash table management that maximises customer playability and revenue generation
Tournament management on same basis to cash table management
Maximisation of revenue via in-play delivery
In-site communications; atmosphere and community development. Ensure that the quantity of messaging is always in direct proportion to its commercial importance. The output should always be varied and interesting, although the policy must remain consistent.
Ensuring that the company is positioned within the correct corporate space. Ensure consistency of tone in our responses and a ‘unified’ voice from when dealing with all customer queries and communicating through in-site channels – i.e. is professional, commercial and reflects poker’s brand essence’.
(Poker) technical product development – i.e. what product development is required to deliver operationally and associated specification
Site policing (chat, dumping, collusion)
Dispute resolution and accurate accounting / accruing for in-play and offline events with online qualification.
Responsibility for coaching / developing members of the team of poker managers, and managing them to perform key functions, working with and reporting into the Managing Director on this.
Our client is looking for a Casino Marketing Manager to be based in their Gibraltar office. You will be responsible for developing and implementing an effective Casino acquisition and retention strategy. Other responsibilities will include creating and execution of all online and offline marketing strategies and promotional activities to meet targets within agreed budget allocation, define new marketing strategies and ensure consistent and effective distribution of branding messages and promotions, execute marketing programmes, manage membership acquisition and retention and create, implement and manage loyalty-building retention programmes. In order to secure this key role you must have at least 3 years marketing experience, direct experience to on-line sportsbooks, casinos and poker is a plus. In addition you will have a thorough understanding of online web metrics and web measurement technologies and excellent communication and people management experience. Call + 34 902 021 200 or apply on line www.wemploy.com
Our client (an online gaming company) are currently searching for an experienced Broadcast Manager. This operationally focused position is responsible for managing electronic communication initiatives, including email, SMS and RSS campaign setup and execution, reporting and analysis. Some of your responsibilities will be to work closely with in-house marketing teams to develop campaigns, execute campaigns, maintenance and management, and manage the testing and quality assurance, analysis of campaign results. In addition you will provide monthly summaries of performance to marketing and business units and provide recommendations on upcoming campaigns based on historical data and actively participate in the design, specification and testing of internally developed campaign management systems. You must have a minimum of 3 years experience in a similar email specialist/web marketing role and a qualification in IT (familiarity with HTML programming and editing) and be proficient in MS office to an advanced level. For further information call + 34 902 021 200 or apply on line www.wemploy.com
Working within the Risk Department of this well known gaming company in Gibraltar you will be investigating new customer accounts using various risk tools identifying potential card risk to the organisation. You will review all deposits using various risk tools identifying potential card risk to the organisation. Review customer withdrawals requests and transaction history ensuring that the organisation withdrawal policy has been adhered to and that the account has been used for legitimate purposes before withdrawal is passed to Finance for processing. In addition you will review all customer card and ID documentation, liaise with member services on a daily basis, process, monitor, investigate and dispute charge backs ensuring efficient maintenance of chargeback files as well as assist in developing controls, manuals and policies. In order to secure this position you ideally will be a recent graduate with a 2:1 or 2:2, have good people skills and a positive attitude, team player but also be able to work unsupervised. There is a generous salary for the successful individual. Call + 34 902 021 200 or apply on line www.wemploy.com
Please apply if you are looking for a job in Gibraltar. One of the market leading Gaming companies in Gibraltar has an opportunity for you to join them as a Members Services Specialist. In order to secure this position you must have worked in a Customer Service role before and have an excellent phone manner and fluency in English plus be PC literate. You will be the 1st line customer contact point for customer account queries via phone and email. You will also be liaising with other internal departments to assist them with their queries. You will be trained on all the companies' in-house products but a general understanding of bookmaking, gaming and international sports is an advantage. Our client is also offering a generous base salary plus the option of working day or evening shifts. If you have previous experience in on line gaming this is an advantage. If you feel you would be suitable for this position, please apply online www.wemploy.com or call 00350 40078.
